Privacy Policy

Last Updated: August 13, 2025 Applicable to: Cell Secret (affiliated with UVIA Bio Co., Ltd.) official website, mobile website, and online services
Scope: Cell Secret (a brand of UVIA Bio Co., Ltd.) official website, mobile site, and online services.


Privacy Policy

1. Collection and Use of Personal Data

We collect personal data you provide when shopping, registering, subscribing to newsletters, or participating in events for the purposes of transaction fulfillment, membership services, marketing promotion, and customer relationship management, including but not limited to:
We collect personal information for purposes of order fulfillment, membership services, marketing, and customer relationship management. Information may include but is not limited to:

  • Name

  • Contact number

  • Email address

  • Shipping address

  • Purchase history

  • Payment details (excluding full credit card numbers)

  • Customer service records

Your information will be used to process orders, provide membership services, marketing notifications (you can cancel at any time), market analysis and website improvement.
Your data will be used to process orders, provide membership services, send marketing communications (which you may opt out of), conduct market analysis, and improve our website.

2. Data Protection

We take reasonable technical and security measures to prevent unauthorized access, use or disclosure of personal data.
We implement reasonable technical and security measures to protect personal data from unauthorized access, use, or disclosure.

3. Data Retention & Deletion

Your personal data will be kept until the purpose of collection disappears or it is deleted upon expiration of the relevant legal period.
We retain personal data until the purpose of collection is fulfilled or until legally required retention periods expire.

4. Cookies & Tracking

We use tools such as cookies and Google Analytics to improve user experience and marketing analysis. You can set your browser to reject cookies.
We use cookies, Google Analytics, and similar tools to enhance user experience and for marketing analytics. You may disable cookies in your browser settings.

5. International Data Transfer

Due to the needs of cross-border e-commerce, your information may be transferred to servers located in other countries and processed in accordance with local laws and regulations.
Your data may be transferred to servers located in other countries as required for cross-border e-commerce operations.

6. Third-Party Services

This website may include third-party services (such as logistics and payment platforms), whose privacy policies are not subject to this Policy.
Our website may link to third-party services (eg, logistics, payment gateways) that have their own privacy policies.

7. Contact Us

Customer Service Email: info@cellsecret.com
Customer Service Phone: 0800-200-880 (Taiwan Toll-Free)